Duo Payments Pro

Duo Payments Pro
Designed to get you on the road

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is our piece of mind

Duo Payments Pro are a fully accredited FCSA member. This means that we are an IR35 and HMRC compliant operation with a focus on adherence to the highest standards of business services, operations, policies and processes.


We are a fully accredited FCSA member which is the industry’s gold standard in compliance ensuring that all legal requirements are met at the highest level.

Employee Benefits

We ensure that every employee has the right to accrue holiday pay, have automatic pension contributions and statutory sick pay (SSP).

Prompt Payments

We run an efficient payroll service with our daily and weekly payment schedules. Our Client Experience Managers will then liaise directly with your agency on your behalf to ensure your pay is correct.


We have over thirty years of accumulated payroll experience which ensures that you get the best return on your income combined with a professional and knowledgeable service.

Online Portal

A full featured web portal with online payslips, user information, timesheet and expense entry, contract acceptance, messaging and contractor account management.

Company Payroll

If you have a small company and do not wish to employ a team to run your payroll, you can use our service to take care of your employees as if it was in-house.

Umbrella PAYE vs PAYE

Why you are better off with umbrella PAYE

Most people are familiar with standard Pay as You Earn (PAYE). If you use this option, it means that the agency runs the payroll. If you go with the umbrella PAYE option, they’ll run your payroll instead. By using an Umbrella you also gain a number of additional benefits that are specially tailored for temporary workers.

The biggest benefit is the increase in your hourly or daily rate from your agency. This is because your agency no longer has to cover the expense of running an in-house payroll and so, pass this saving on to the contractor.

When you join an umbrella, you gain the flexibility of being a contractor with the reliability of having employed status. This means that your umbrella can pay you benefits, such as maternity and paternity pay and sick pay when you’re under the weather.

As your sole employer your Umbrella will be able to pay you for all of your assignments even if it is from multiple agencies. You get the benefit of one employer, one pay day, one tax code and one P60. This will simplify your tax affairs and will make it easier to prove your income (for example, on a mortgage, loan or visa application).

Compliance & Reliability

Professionalism you can trust

We have always taken compliance seriously. Ensuring our service is reliable and most importantly, ensuring that a contractors HMRC contributions are paid correctly and on time.

We are a fully accredited FCSA member and adhere to the best practice Codes of Compliance designed to ensure that accredited members provide services, advice and employment to the highest level of professional and ethical standards in the UK.

The codes of compliance set out by the FCSA provides complete peace of mind to recruiters when selecting an umbrella service for their contractors.

We are an open book and we always welcome feedback on our service. We are happy to respond promptly to any required compliance procedures, due diligence questionnaires, and will provide all the relevant documents for an efficient and streamlined process.

Due to the support from our in-house legal team we can offer all of our clients professional and up to date IR35 help, advice, information and guidance.

Drivers Negligence Insurance

Giving you peace of mind when you're on the road

Drivers Negligence Insurance provides cover against claims in respect of accidental damage caused to a hiring clients vehicle being driven by an agency supplied driver.

When you become an employee of Duo Payments Pro you will automatically be covered by our Drivers Negligence Insurance cover.

The terms of the insurance are as follows:

  • £10,000 single claim limit
  • £500 fixed excess
  • Drivers must be aged 21+
  • Must be driving a vehicle of at least 3.5T or above
  • At least 30 days experience driving the class of vehicle they require cover for (as opposed to 60 days commercial experience in the past 6 months)
  • Must have held a UK licence or UK equivalent for at least 12 months

Ready to sign up?

Fill in the form below and one of our experts will be in contact asap.
If you would rather talk to someone and give your details over the phone then please call us on 020 3819 7220.

What sector of industry are you contracted in? ie. Public company (Government services like Nursing/Medical) or Private company (Private security etc.).

What is your current job title/what are you currently employed as?

What is your current pay rate? If variable then please state.

What area/town/city do you currently live and/or work in?

Banking Information

Confirmation of your identity and right to work in the UK

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work. Under the terms of the Immigration, Asylum and Nationality Act 2006, we are required to make basic checks on everyone we intend to employ and you will be required to supply the relevant right to work documents. In respect to verification of your identity you will be required to supply the following documents;
  • Proof of your identity
  • Proof of your address - A recent bank statement (within the last three months)
  • A clear copy of Visa (only if required)
We are unable to process any payments unless these documents have been received and we can confirm all ID verification checks have been passed. For more information on 'Right To Work' please click here.

Terms and Conditions

My pay and holiday pay (‘my wages’) will be calculated in accordance with the requirements of the National Minimum Wage and the Working Time Directive as applied from time to time. Payments Pro to which I am subscribing will charge the agreed fee, which is one fee per week (only when you work). We will only charge you once a week no matter how many timesheets you submit that week (for that week). I understand that Payments Pro Ltd to which I am subscribing will:
  1. Pay my wages.
  2. Deduct the ‘fee’ as stated above.
I acknowledge that I am responsible for ensuring prompt delivery of signed timesheets to the agency in accordance with their payment schedule and if required a copy to be faxed or emailed to Payments Pro. I acknowledge that Payments Pro Ltd can only ensure that my wages will be credited into my bank or building society account on time if the umbrella company has received confirmation of my hours, rate and appropriate funds from the agency to cover my wages. I acknowledge that Payments Pro Ltd pays all wages both daily and weekly, which will take approximately one working day to clear into my account. Bank holidays will affect payment dates. I declare that I am not aware of any circumstance(s) that could give rise to either an Employers’ Liability or Public Liability insurance claim in respect of any incident(s) which occurred during the period from the date of commencing the first assignment for Payments Pro Ltd and the date of completing the registration form.


I have read and understood the acknowledgements above. I understand that I will receive payments through Payments Pro as an agent for the umbrella company that will employ me. By signing this application form, I am consenting to Payments Pro holding and processing personal data and sensitive personal data). Further, I agree to such data being released to third parties (such as Trade Union and insurance providers) where necessary. I agree that all the information supplied in this form is correct and true to the best of my knowledge. I will send a certified copy of my passport and signed contract of employment. I confirm that the above information is true and correct to the best of my knowledge and by submitting this form I agree that my application to join Payments Pro will be dealt with subject to status and does not constitute any form of obligation or acceptance of services from Payments Pro until a valid contract of employment has been signed by both parties. I authorise Payments Pro to contact my agency or end-user client and authorise them to disclose any information relating to me and my assignment details.


Our service will not be affected

In light of the current situation regarding COVID-19, we would like to reassure all contractors and all of our clients that our business will continue as normal.  Our system and support network is completely cloud-based so we will be able to continue to work even if we are instructed to work from home.


We will continue to monitor the situation and will be on hand to provide any assistance and advice in regards to continued employment status.

Thank you!

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