Privacy Policy

Privacy Policy

What information do we collect?

We collect information from you when you fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your personal details which pertain to the service we offer. You may, however, visit our site anonymously.

Under the Data Protection Act you have the right to access the information we hold about you on our records. The Act allows us to charge a £20.00 fee for this service. If anything is inaccurate or incorrect, please let us know and we will correct it.

Anti-money Laundering and Statutory

To comply with money laundering regulations, and to help stop criminals using financial products or services to launder money, there are times when we need to confirm (or reconfirm) the name and the address of customers. We may need to do this whether you are applying to be a new customer or have been one for some time.

Some acts of Parliament oblige us to disclose information about our customers to certain bodies with statutory powers.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience
    (your information helps us to better respond to your individual needs)
  • To improve our website
    (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service
    (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To send periodic emails
    The email address you provide may be used to send you information, respond to enquiries, and/or other requests or questions.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and keep track of advertisements.

Responsibility for Customer Confidentiality

Payments Pro Ltd is responsible for maintaining customer confidentiality. Training and education to all our staff remind them about their obligations. The policies and procedures are regularly audited and reviewed. If you think your confidentiality has been broken please write to:

Payments Pro Ltd, Data Controller, 20 Bunhill Row, London, United Kingdom, EC1Y 8UE

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Who do I contact if I have a question regarding the Privacy Policy?

Please contact us if you have any questions or use the form below for more options.

Call Us On 020 3819 7220

And talk to one of our payroll specialists about your requirements

COVID-19 UPDATE

Our service will not be affected

In light of the current situation regarding COVID-19, we would like to reassure all contractors and all of our clients that our business will continue as normal.  Our system and support network is completely cloud-based so we will be able to continue to work even if we are instructed to work from home.

 

We will continue to monitor the situation and will be on hand to provide any assistance and advice in regards to continued employment status.

Thank you!

We will be in touch within 1 hour